FAQ

Find the answers to your questions here

Yes, HelpMeSee is a 501(c)3 tax-exempt organization.  Our federal tax identification number is 27-3207754.

Your donation to HelpMeSee is tax-deductible to the full extent of the laws of the USA.  

All contributions from individual donors help to fund surgical programs. All fundraising or general administrative expenses are underwritten by private and family foundations that support HelpMeSee.

Yes. If you make an online donation, you will get a tax receipt immediately via e-mail. We strive to send your tax receipt within 2-3 days of receiving your donation that arrives at our PO Box in Hartsdale, NY. However, please be aware it may take up to 6 weeks for delivery by USPS. Please email info@helpmesee.org or call 1-844-Helpmesee (1.844.435.7637) if you have not received a receipt and we can assist you.


If you make a contribution online you will also receive an email tax receipt immediately after donating.

You may make a gift online by visiting our donation page. The donation options online include a one-time gift, monthly recurring gifts.

If you would like to make a donation by phone, please call our helpful Donor Services Representatives at 1-844-HelpMeSee (1.844.435.7637) between the hours of 9 am EST- 5 pm EST and we will be happy to assist you.

If you would like to send a check or money order you can make it out to HelpMeSee and mail it to:

HelpMeSee
20 W 36th Street, Floor 4
New York, NY 10018

Yes! Monthly donors provide funds we can count on and allow us to reach more individuals with cataract blindness. You can sign up as a recurring donor by visiting our donation page.

Once you have made your initial gift you will receive email confirmation and an invitation to create an account. By creating an account you will be able update your personal and giving information as necessary.

HelpMeSee uses the fundraising platform Classy, which is a leader in the nonprofit fundraising space. Your account information will be maintained by Classy on their secure platform.

If you are a monthly or recurring donor with HelpMeSee and do not have an online account, but wish to make adjustments to your ongoing contributions, you can do so by emailing info@helpmesee.org or calling our Donor Services Representatives at 1-844-HelpMeSee (1.844.435.7637) between the hours of 9:00 am - 5:00 pm EST.

HelpMeSee gratefully accepts securities and mutual funds as charitable donations. By donating appreciated securities, you may be able to avoid capital gains taxes and make a larger gift at a lower original cost. As a registered 501(c)(3) charitable organization, HelpMeSee can sell stocks or mutual funds without tax consequences.

If your financial services provider holds securities, including mutual funds, in your account, you can have the securities electronically transferred to HelpMeSee:

Merrill Lynch
DTC #: 5198
Account number: 852-03661
Account Title: Help Me See, Inc.

Your gift is complete on the date that the stock is transferred. The value of your gift will be the mean value of the stock on the day it is transferred. This is the most efficient way to transfer securities.

If you have stock certificates that you would like to donate, please send the unendorsed certificate and a signed stock power, available from your financial services provider, in separate envelopes to:

HelpMeSee
Attn: Accounts/Securities Donations
20 West 36th Street, Floor 4
New York, NY 10018-8005

Your gift will be complete on the date of the postmark of the second envelope. It is HelpMeSee policy to sell all gifts of securities as soon as HelpMeSee is notified of the transfer by our stockbroker. The proceeds are then applied to HelpMeSee programs and related activities.

If you need assistance, please email info@helpmesee.org or call 1-844-HelpMeSee (1.844.435.7637). Please send all mail correspondences to the following address:

HelpMeSee
Attn: Grace Kim, Executive Manager
20 West 36th Street, Floor 4
New York, NY 10018

Currently HelpMeSee does not have the capacity to accept in-kind donations from individuals. However, if you would like to explore other ways you may be able to support our work, please feel free to call us at 1-844-HelpMeSee or email info@helpmesee.org to discuss.

If you are a corporate partner who would like to make an in-kind donation, please e-mail Steven Moore at Steven@helpmesee.org for more information.

At this time, we do not link donations to specific patients, but our before and after photos are symbolic of the thousands of blind patients whom we have helped restore sight.

HelpMeSee is working to eliminate cataract blindness by providing safe sight-restoring surgery in developing countries, where people lack access to care either because there is not a qualified ophthalmologists in their area or they are unable to afford the procedure.  While there are individuals in the United States who need care, we feel we can best tackle the problem of cataract blindness by working at the international level.  If you are interested in learning more about cataract surgery in the United States you can visit https://www.healthcare.gov/glossary/vision-or-vision-coverage/


Below are a few resources that you may wish to contact for more information on seeking free or discounted care in the United States.

Organization

Available contact information

Cornerstone Assistance Network 3500 Noble Avenue
Fort Worth, TX 76111
Phone: 817-632-6000
Fax: 817-632-6001
Mission Cataract USA 559-797-1629
Lions Clubs International 300 West 22nd Street
Oak Brook, IL 60523-8842
630-571-5466

Eye Care America

pubserv@aao.org
877.887.6327
Vision USA www.aoa.org/visionusa
(800) 766-4466

We do not accept used eyeglasses. Please contact your local eyewear store, optician or ophthalmologist to find programs in your community.

You can sign up for our email communications below, or follow us on social media including Facebook, Twitter, Instagram, LinkedIn and YouTube.

 

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In order to reach as many potential donors as possible to help achieve our mission, HelpMeSee exchanges or rents the names of donors from other worthy organizations for one-time use.

Yes, please let us know the 18 digit code that starts with an HA or HR that is on the reply coupon you received, then we can provide with the information of who shared your contact details.

Contact HelpMeSee at info@helpmesee.org or 1-844-HelpMeSee. Please include your name and address information exactly how it appears on the reply card portion of the letter you received. Please note that it takes 6-8 weeks to fully process your request.

To reduce the overall volume of unsolicited mail that you receive, visit DMAchoice, an online tool developed by the Direct Marketing Association to help individuals manage their mail. To stop mail from being sent to a deceased individual, register for the Deceased Do Not Contact List. To manage mail sent to a dependent in your care, register for the Do Not Contact for Caregivers List.

You were a subscriber to this list because you are a part of our community of generous supporters.

Contact HelpMeSee at info@helpmesee.org or 1-844-HelpMeSee (1.844.435.7637) to be removed from the mailing list.

There is also an unsubscribe button at the bottom of the email you received that you can click to unsubscribe from our email list.

HelpMeSee, Inc. does not rent, exchange or sell the email addresses of our supporters.

Please see our Privacy Policy for more details.

Yes, you will receive a physical copy of your tax receipt for your records. We will also on occasion send you additional communications via mail.

Should you wish only to receive communications by email, please contact us at info@helpmesee.org or 1-844-HelpMeSee (1.844.435.7637). We’d be happy to update your communication preferences.

Charity Navigator’s guidelines require that an organization file at least seven full years of tax returns with the IRS. Founded in 2010, HelpMeSee has so far filed five returns, all of which are available on our Charity Navigator profile page and on HelpMeSee’s website.

 

You can find additional information about HelpMeSee at GuideStar, which recently awarded us a Platinum seal for our commitment to transparency.Guidestar Platinum seal

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